Refund Policy
A legal disclaimer
The content, services, and information provided by Ms. Mary Jane are intended solely for informational and operational purposes. By using our services, you acknowledge and agree that the information provided, including by our AI agents, does not constitute legal, financial, or medical advice. Users should consult qualified professionals for guidance specific to their individual circumstances. While we strive to ensure accuracy and relevance, Ms. Mary Jane makes no guarantees regarding the completeness, reliability, or suitability of the content for any particular purpose. Users are responsible for verifying the information before acting upon it.
Ms. Mary Jane, its affiliates, and representatives shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or reliance on the information provided. Users are responsible for ensuring that their use of our services complies with all applicable local, state, and federal laws. Any content or assistance related to cannabis is intended for use in jurisdictions where such activity is legally permitted. Our platform may integrate with third-party tools or services, but Ms. Mary Jane is not responsible for the functionality, accuracy, or security of third-party products.
We are committed to protecting your privacy and securing your data. Please review our Privacy Policy for details on
Refund Policy for Ms. Mary Jane
At Ms. Mary Jane, we are committed to delivering exceptional value and service to our clients. We understand that flexibility is important, which is why our program is designed to be 100% cancellable at any time. Below is our refund policy to ensure transparency and trust
Subscription Cancellation:
You may cancel your subscription at any time without incurring additional fees.
Cancellation requests can be submitted via your online account portal, email to support@msmaryjane.co, or by contacting our customer support team.
Refund Eligibility:
If you cancel your subscription mid-cycle, you will receive a pro-rated refund for any unused portion of your subscription period.
Refunds will be processed to the original payment method within 5-7 business days of the cancellation confirmation.
Onboarding Fee:
Any onboarding or setup fees are non-refundable, as they cover the initial customization and activation of your account.
Service Dissatisfaction:
If you are unsatisfied with our service, please contact us within 30 days of your initial subscription to discuss a resolution or request a refund for that period.
Promotional Discounts:
Subscriptions purchased under promotional offers are eligible for refunds in accordance with this policy. However, discounts or bonuses applied to the subscription may not be refunded.
Chargebacks and Disputes:
We encourage clients to reach out to our team directly for any billing concerns. Initiating a chargeback without prior communication may delay resolution.
Exclusions:
Refunds do not apply to third-party integrations, tools, or add-ons purchased independently of Ms. Mary Jane’s program.